Thanks for shopping at www.indiacctv.in.
If you are not satisfied with your purchase, we are here to help you. www.indiacctv.in will permit replacement and refund of the items purchased from us under the following conditions. For this purpose, you will have to visit our website and fill up the required details under the RETURN TAB or you can also send us an email regarding the same.
You are eligible to return an item under the following conditions.
The item received is different than the ordered one.
The item is defective.
The item is found damaged at the time of receipt from our shipping agency.
The item must be unused and in the same condition you received it.
Your item must be in original packing.
Your item needs to have receipt of proof of purchase.
We are not responsible to accept the return of the item under following conditions.
The product/item is used/ worn out or altered.
Physical damage to the box or product/item.
The item is returned without original packing/accessories sent along with the item.
If sealed product of the branded item is found opened.
Once we receive your item, we will inspect and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will intimate and initiate refund to your original method of payment.
You will receive the payment within certain amount of days, depending on your card/net banking issuer’s policy.
You will be responsible for your own shipping cost for returning of item. Shipping costs are nonrefundable.
If you receive refund then the cost of return shipping will be deducted from your refund.