TERMS AND CONDITIONS FOR THE PRODUCT WITH INSTALLATION
A. The CCTV product combo package with installation includes following. Customers are requested to choose the right package as per his/her requirement. As per our experience with various installations, the items mentioned in this section “A” are more than sufficient as standard installation package for any premises.
1. Before the installation, we provide the demo of CCTV cameras purchased by customer at site to finalize the location and desired CCTV view to meet the customer’s perspective/objective.
2. The offered CCTV camera is HD (High Definition) with night vision 1.0 MP/1.3 MP/2.0 MP resolution depending on selection of your package. Higher resolution means higher and better picture quality. The higher resolution also requires more storage space in hard disk. The higher resolution required more light.
3. Generally, on a continuous recording mode, a 2.0 MP CCTV camera shall requires approximately 24 GB/day space in hard disk, 1.0 MP CCTV camera shall require 12 GB /day with H.264 compression of DVR. In DVR, there is a function to record only on movement which can provide a recording in months depending on movement in front of CCTV camera.
4. Night vision is automatic, when sufficient lux level of light is not available to CCTV camera, the IR LED of CCTV camera turns on automatically. The night vision is always black & white.
5. The standard lens size of CCTV camera is 3.6 mm which provides angle of view up to 70 degree.
6. The IR distance is 20 meters for night vision.
7. The CCTV bullet camera is weatherproof meeting standard of IP66 and more.
8. The bullet camera is used to mount outdoor whereas dome camera is for indoor purpose.
9. The DVR shall be plastic or metal body depending on make/model.
10. The cable shall be RG 59 type CCTV 3 +1 full copper cable of reputed make.
11. The hard disk is surveillance type meant for 24X7 continuous recording of either SEGATE or WESTERN DIGITAL or TOSHIBA.
12. The monitor shall be LG or ACER or SAMSUNG or equivalent make.
13. The wiring shall be through PVC conduit or casing Patti surface type.
14. The site should be ready for the installation by client at pre-defined time during working hours.
15. The provision of step ladder at site shall be in the scope of customer.
16. The site shall be handed over in presence of owner/authorized members on pre-defined date and time.
17. It is responsibility of customer to provide an active internet connection at site for DVR, NVR with WIFI router near DVR for mobile viewing.
18. Most of the DVR supports CLOUD (P2P) hence there is no need of STATIC IP to be purchased from the internet service provider which generally costs Rs 1500-2000/ year depending on the service provider.
19. For the faster access and quick opening ensure 2 MBPS “UPLOAD” speed of internet at the place where DVR/NVR is installed.
20. Mobile APP for various make is as follows.
HIKVISION: EZVIZ, IVMS-4500
CP PLUS: GCMOB
ACTIVE PIXEL: XMEYE
21. The system comes with standard one year warranty from the date of installation and handing or 13 months from the date of supply of the system site whichever is earlier. During the period of warranty, any fault occurring in the system shall be rectified/repaired free of cost. This however does not include any physical damage or damage arising out of misuse, improper handling, poor power conditions or rodents menace.
22. For more details, please refer “TERMS & CONDITIONS FOR SERVICES/INSTALLATIONS OF CCTV/WIFI CAMERA SYSTEMS.
B. In our standard installations, following items are not required, however if customer desires to go for these additional items based on certain site conditions then the same shall be charged extra on and above the package cost. You may kindly call us to visit the site for the same to provide you with the complete proposal.
1. 2U/3U rack shall be charged extra. The 2 U rack shall be charged at Rs 1200 + GST and 3 U rack shall be charged at Rs 1600 + GST extra on and above the package cost.
2. Any electrical point with wiring, providing switch/socket from the nearest point shall be charged extra. The electrical point with 3 pin surface mount switch socket with surface wiring for 3 meter wiring will cost Rs 800 + GST extra.
3. In case of requirement of LED monitor of LG or equivalent make, the following additional charges shall be applicable on and above the package price. For 15″ monitor Rs 4300+ GST, for 19″ Monitor Rs 5100/-+ GST and for 22″ monitor Rs 7500/+ GST.
4. Wall mounting bracket for the supply & installation of monitor shall be charged extra along with installation. The fixed type wall mount bracket shall be charged Rs 250+ GST with installation and moving type wall mount bracket shall be charged Rs 450 + GST on and above the package.
5. Wireless mouse in place of wired mouse (comes free with DVR) shall be charged extra. The additional cost of Rs 750/ + GST shall be charged extra on and above the package rate for the wireless mouse.
6. Mouse extension cable of 1.5 meter shall be charged extra. An additional charge of Rs 200 + GST shall be charged extra for the mouse extension cable on and above the package rate.
7. HDMI cable or VGA cable more than free supplied 1.5 meters shall be charged extra along with its laying cost. HDMI cable for 3 M shall be Rs 300+ GST, for 5 M shall be 450 + GST, 10 M shall be Rs 750+ GST, 15M shall be Rs 900+ GST and 20 M shall be Rs 1200+ GST. The laying of surface cabling shall be charged extra as mentioned in the terms and condition above.
8. Any extender of HDMI, VGA over CAT6 cable shall be charged extra along with cost of CAT6, laying cost.
9. Any additional item like VGA/HDMI splitter or switcher shall be charged extra.
10. Any CCTV camera with 6.0 mm, 8.00 mm or 12.00 mm lens size shall be charged extra. The cost difference of 6.00 mm, 8.00 mm, 12.00 mm cameras compared to standard 3.6 mm camera lens shall be Rs 800, Rs 1000, Rs 1200 + GST respectively on and above the package cost.
11. Any special CCTV camera with WDR which may be required when camera is installed exactly opposite to EAST OR WEST direction shall be charged extra @ Rs 850+ GST.
12. Any additional stand or bracket for the extension of outdoor bullet or indoor dome camera shall be charged extra.
Big metal stand extension bracket: Rs 350 + GST
Medium metal stand extension bracket: Rs 240 + GST
Small metal stand extension bracket: Rs 140 + GST
13. If the existing router does not have a spare Ethernet port to connect to DVR/NVR then an additional Ethernet switch will be required to connect with the existing router shall be charged extra. The additional 5 port Ethernet switch Rs 650 + GST extra.
14. If there is no hardware internet port from router and the DVR/NVR is connected with the available internet hot spot at site, in this case the TP LINK WIFI dongle supporting 2.4 & 5.8 GH will be charged extra @ Rs 750 + GST OR TP Link Access node point shall be charged extra @ Rs 1470/+ GST depending on DVR model.
15. Any conceal wiring shall be charged extra at cost depending on site condition.